Frequently Asked Questions

Q: Are you GDPR compliant?
Yes, we are fully compliant with the General Data Protection Regulation (GDPR). Please see our privacy policy for details.
Q: How often do you update your database?
We're updating our databases constantly. Changes usually takes effect within 24 hours.
Q: Who runs this service?
"GRE IP" is built and maintained by GRE Development Ltd., a web development company located in the UK.
Q: Do you offer a downloadable database?
Currently, we don't offer a downloadable database. The only way to get the data is by using our API.
Q: Do you offer a free trial?
You don't need a free trial subscription. You can always use our "Free" plan for both development and production environment.
Q: Can I use your Free plan for commercial use?
Yes, you can always use our Free & Paid plans for both personal and commercial purposes. But, there're some conditions you may take into consideration, please take a look at our Terms & Conditions page.
Q: Do you have SDKs?
Sure, we have both PHP & JS/Node.js SDKs for this API.
Beside these two SDKs, we also have a Command Line Interface (CLI) working on Windows, Linux & MacOS called ggip.
Q: Do you have a Documentation page?
Sure, an up-to-date documentation page. You can also suggest any update to that page by contacting use.
Q: Can I cancel my subscription any time?
Yes, you can cancel it anytime with a refud of the remaining requests, please read our Cancellation Policy page.
Q: Do you have a daily limit?
No, we don't have a daily limit. You can send whatever number of requests to the API until you use your all remaining requests of your plan.
Q: Which payment methods do you accept?
Currently, we accept Bank transfer, all debit/credit cards, Payoneer and Wise.
You can also pay using Google Pay or Apple Pay by contacting us.
Q: Can I set access restrictions to my API Key?
Yes, you can restrict access to your API Key by whitelisting the host name of the query sender (Domain name or Server IP Address), please check out our documentation page to know more aboutProtecting your API Key.
Q: Do you offer usage analytics of this service?
Yes, you can find all the information related to usage analytics of this service like Weekly Usage Comparison and Requests History under the Usage section of your dashboard. This feature is also available to our free plan.