Thank you for purchasing one of our services. We hope that you will be happy to do business with us by purchasing one of our services. In the event that you are not happy with your purchase of a service for any reason, you can submit a return request according to the conditions set below.
* Please note that not all of our services are returnable.
In general, apart from products that are excluded from the return process, you must submit a return request within seven (7) days from the day the invoice was issued.
You can submit a return request by sending an email to our Customer Service Center at the following address: [email protected] which includes:
Your order number; And
A copy of the invoice payment.
The process of responding to the request may take a maximum of three (3) days, and this response will include information regarding your request whether it has been approved or not (based on the conditions described below), and if it is approved, access to the service will be withdrawn. That you have requested a full refund (you will not be able to manage / control the service that you requested to return) and start the process of returning the amount according to the principles agreed upon in this return policy page. The refund process may take up to fourteen (14) days from the date of submitting your refund request. It may take 1-2 business days for funds to appear on your card (duration depends on the card provider).
You can cancel the process at any time you like, with a refund ability for the amount remaining from your subscription. For example: Let's say that you paid $10.00 for one of our plans that give you a maximum requests amount of 10,000 request available for one (1) month. And you used the service for a ten (10) days and the remaining requests are 7,000 request, in this case we will refund you an amount of $7.00 (in this example, $1.00 for each 1,000 request).
Last update: 12 February 2022